Contact William Hill Customer Service
William Hill Phone Numbers and Emails
Toll-Free Number:
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(855) 754-1200Promotional Offers
Customer Service:
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(800) 522-4700Helpline
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(702) 827-4171
William Hill Emails:
William Hill Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
William Hill Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call William Hill is 7028274171. 44% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 36% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as William Hill may ask you for the following information to identify you as a customer: email, first and last name or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
William Hill Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call William Hill is 7028274171. 44% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 36% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as William Hill may ask you for the following information to identify you as a customer: email, first and last name or customer id or account no.
People call William Hill mainly because of account, product/ service and request for information.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact William Hill is customerhelp@williamhill.co.uk. 62% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact William Hill Customer Service?
Most Popular Number:
| Total calls: 355 | Issues resolved: 11 | Last call: Feb 8, 2026 |
Contact Information
William Hill Website:
William Hill Help Center:
Corporate Office Address:
Fax:
William Hill Customer Service Reviews
I got the answer I needed from a colleague, kept repeating myself to the robot, wanted to know the outcome of a football match that wasnt on line
How Good is William Hill's Customer Service?
Summary of William Hill Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call William Hill?
Account Question:
- “Can't log in”
- “Can’t log in”
- “Account”
Product/ Service Question:
- “Withdraw from my account”
- “Can’t withdraw”
- “Withdrawal issue”
Request for Information Question:
- “Help with downloading documents”
- “Requested refund , not in my account”
- “Ticket question”
Payments and Charges Question:
- “A winning bet didn’t get paid out”
- “I didn’t make these transactions”
- “Deposit Enquiry”
Cards Question:
- “Lost plus card”
- “Parker's card”
- “Carnt remove bank card”
Shipping and Delivery Question:
- “Didn't get paid for a bet”
- “Have not received my money”
- “I haven't received a payment of £50”
Website/ Application Question:
- “App”
- “Yr betting site”
- “The app has been saying technical difficulties for three hours now I have a bets going”
Return/ Replace Question:
- “Still waiting for the resolution on a wager that was Graded incorrectly. I've been throug 3 mobile app chats and the same solution. Maybe I could speak to the right person”
- “Address Change”
- “To change details”
Refund Question:
- “Refund”
- “Bet refund”
- “Refund - Point Shaving Concern”
Activation/ Cancellation Question:
- “My name is Robin Hickman, I cancelled my account two weeks ago, and there’s about £40.00in the account how can I get it.”
- “Reactivate”
Staff Question:
- “Told to ring customer service”
- “Attendant very rudely”
Employment Question:
- “Use are stepping on bad ground taking advantage of a vulnerable person good job I'm under professionals I'm going to make sure your billing site doesn't do it again evil”
Other Question:
- “Cashed out bet that i didn't cash out”
- “I was cashed out. Why? I didn’t press anything”
- “Lót”
Compare William Hill Customer Service To
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