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Contact William Hill Customer Service

How to Reach a Person at William Hill

Verified Contact Information

Toll-Free Number:

  • 1-855-754-1200
    Promotional Offers
Call Now
Send Message

Customer Service:

  • 1-702-827-4171

Customer Service:

customerhelp@williamhill.co.uk
customersupport@williamhill.us

Legal:

legal@williamhill.us
marketing@williamhill.us
contact@williamhill.us

William Hill Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular William Hill Phone Number
1 (702) 827-4171
Average Hold Time
00:03:27
Average Calls duration
3 minutes
Most Popular William Hill Email Address
customerhelp@williamhill.co.uk
William Hill Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
View full overview

How to Contact William Hill Customer Service?

William Hill customer service offers different contact options to contact the support team. For instance, the most commonly used company phone number is 1-855-754-1200. Customers can dial this number any time of the week to make general queries and ask about promotional offers. Another William Hill contact number is 1-702-827-4171.

William Hill's live chat feature can be used if you prefer real-time conversation rather than over the call. Open the official website, visit the customer services page on the account, and use the live chat option. William Hill's live chat is fast; you can immediately chat with one of their professional representatives. An advantage of this live chat feature is that it is available 24 hours, seven days a week. Additionally, you can fill out the form to contact the team on the Contact Us page.

Another mode of communication to contact the William Hill customer support team is to write an email. The company has published three different email addresses to help each individual promptly. The first email address is contact@williamhill.us. The second one to share your concerns and clear your doubts is customerhelp@williamhill.co.uk. The third William Hill email is customersupport@williamhill.us.

William Hill corporate office is at 6325 S. Rainbow Blvd., Suite 100, Las Vegas, Nevada 89118, United States. Some customers want face-to-face interactions for a more personalized service experience. Their concerns are more likely to be understood and addressed effectively in person. You can visit the office, speak to a William Hill support expert, and discuss your problem.

PissedConsumer Club

Contact Information

William Hill Website:

William Hill Help Center:

Corporate Office Address:

William Hill US Holdco Inc.
6325 S. Rainbow Blvd., Suite 100
Las Vegas, Nevada 89118
United States

Fax:

+1 (702) 750 2334

How Customers Rate William Hill Support?

3.2 / 5
Needs improvement

Based on 1.1K calls to William Hill customer support through PissedConsumer.com and 5 survey responses.

Total Calls
1.1K
Avg Call Duration
02:29
Issues Resolved
7%

Why Customers Call William Hill?

Top Reasons of Customers Calls

  • Account 31%
  • Customer Inquiries & Issues 20%
  • Product/ Service 18%
  • Request for Information 12%
  • Payments and Charges 9%
  • Cards 3%
  • Shipping and Delivery 2%
  • Website/ Application 2%
  • Return/ Replace 2%
  • Activation/ Cancellation <1%
  • Refund <1%
  • Staff <1%
  • Employment <1%
  • Payments & Transfers <1%

Account

31%
  • "Account support"
  • "can't access my account"
  • "I cant log in"

Customer Inquiries & Issues

20%
  • "Online"
  • "Get into betting ap"
  • "Free bet"

Product/ Service

18%
  • "Reisue priority access card"
  • "Can't connect"
  • "Withdrawal not sent 4 weeks."

Request for Information

12%
  • "Unable to talk to any rep regarding there app"
  • "Help with withdrawal"
  • "For helping me to log in to my account"

Payments and Charges

9%
  • "Can't add new debit card"
  • "not paid out"
  • "Fraud"

Cards

3%
  • "My card"
  • "Can't get to withdwar with my new card"
  • "Lost plus card"

Shipping and Delivery

2%
  • "Didn't get paid for a bet"
  • "have not received my money"
  • "I haven't received a payment of £50"

Website/ Application

2%
  • "I have a free bet , which I can see on the website . But I can't access it ."
  • "App not loading"
  • "App"

Return/ Replace

2%
  • "Ticket change after bet"
  • "Change of address"
  • "To change debt card"

Activation/ Cancellation

<1%
  • "Activate my account"
  • "My name is ***, I cancelled my account two weeks ago, and there's about £40.00in the account how can I get it."
  • "Reactivate"

Refund

<1%
  • "Refund"
  • "Bet refund"
  • "Refund - Point Shaving Concern"

Staff

<1%
  • "Told to ring customer service"
  • "Attendant very rudely"

Employment

<1%
  • "Use are stepping on bad ground taking advantage of a vulnerable person good job I'm under professionals I'm going to make sure your billing site doesn't do it again evil"

Payments & Transfers

<1%
  • "Payout"

Compare William Hill Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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